![]() Last summer, the FTC requested detailed information from OpenAI on how the company vets data used for training its models, including consumer data - and how that data’s protected when accessed by third parties. Liberal GenAI data retention policies have landed vendors in hot water with regulators in the recent past. OpenAI, for example, saves all chats with ChatGPT for 30 days regardless of whether ChatGPT’s conversation history feature is switched off, excepting in cases where a user’s subscribed to an enterprise-level plan with a custom data retention policy.īut Google’s policy illustrates the challenges inherent in balancing privacy with developing GenAI models that feed on user data to self-improve. ![]() To be fair, Google’s GenAI data collection and retention policies don’t differ all that much from those of its rivals. “Please don’t enter confidential information in your conversations or any data you wouldn’t want a reviewer to see or Google to use to improve our products, services, and machine learning technologies,” Google writes. Individual prompts and conversations with Gemini, meanwhile, can be deleted from the Gemini Apps Activity screen.īut Google says that even when Gemini Apps Activity is off, Gemini conversations will be saved to a Google Account for up to 72 hours to “maintain the safety and security of Gemini apps and improve Gemini apps.” Switching off Gemini Apps Activity in Google’s My Activity dashboard (it’s enabled by default) prevents future conversations with Gemini from being saved to a Google Account for review (meaning the three-year window won’t apply). Now, Google affords users some control over which Gemini-relevant data is retained - and how. (It’s not clear whether these annotators are in-house or outsourced, which might matter when it comes to data security Google doesn’t say.) These conversations are retained for up to three years, along with “related data” like the languages and devices the user used and their location. ![]() Google notes that human annotators routinely read, label and process conversations with Gemini - albeit conversations “disconnected” from Google Accounts - to improve the service. That’s the PSA (of sorts) today from Google, which in a new support document outlines the ways in which it collects data from users of its Gemini chatbot apps for the web, Android and iOS. Don’t type anything into Gemini, Google’s family of GenAI apps, that’s incriminating - or that you wouldn’t want someone else to see. ![]()
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